Our limited warranties and service plans are among the best in the business.

(Want even more protection? Extended warranties are available through select resellers.)

A complete list of our limited warranty terms and conditions are below.

 

To order a copy of any warranty document listed on this page, please call 866-539-3901.

Terms of Sale for All Products Purchased Directly from Gateway
Gateway Standard Terms of Sale

Terms and Conditions for Products Purchased Directly from Gateway
Gateway 90-Day Unified Limited Warranty
Gateway 1-Year Unified Limited Warranty
Gateway 3-Year Unified Limited Warranty
Gateway 3-Year w/Onsite Language Unified Limited Warranty
Gateway Consumer Priority Access Service
Gateway Business Priority Access Service
Gateway Consumer Extended Service Plan
Gateway Consumer Extended Service Plan w/ADP
Gateway Business Extended Service Plan
Gateway Business Extended Service Plan w/ADP
Gateway Consumer Electronics Extended Service Plan
Gateway Consumer Electronics Extended Service Plan w/ADP
Gateway Terms of Sale and Limited Warranty Agreement - Spanish
Gateway Consumer Services Booklet and Standard Terms of Sale - Mexico

Terms and Conditions for Products Purchased from an Authorized Retailer
Gateway 90-Day Unified Limited Warranty

Gateway 1-Year Limited Warranty Agreement
Gateway 2-Year Limited Warranty Agreement
Gateway French Canadian 1-Year Unified Limited Warranty Agreement - Canada
Gateway French Canadian 2-Year Unified Limited Warranty Agreement - Canada

Terms and Conditions for Custom Integrated Solutions
Custom Integrated Solutions Terms and Conditions Agreement

Terms and Conditions for Gateway Professional Services
Software Application Support Sevices Terms and Conditions
Personalized Help Desk Support Services Terms and Conditions
Escalation Advisor Support Services Terms and Conditions
Gateway's Non-Microsoft End User License Agreement (EULA)
Asset Recovery Services
Gateway Battery Extension Terms of Sale

Terms and Conditions of Sale for Peripheral Product Placement Plans
Gateway Peripheral Replacement Plan Terms and Conditions
Gateway Peripheral Replacement Plan Terms and Conditions - Commercial
Florida Peripheral Replacement Plan Terms and Conditions
Florida GW Peripheral Replacement Plan Terms and Conditions - Commercial

Terms and Conditions of Sale for Store Display Products Only
Gateway Consumer Services Booklet and Standard Terms of Sale (Store Display Products Only)

Terms and Conditions of Sale for International Products
Gateway Japan - Japanese
Gateway México - En Español
GW/EM France 1-Year Limited Warranty Terms and Conditions
Non-Microsoft Software EULA R0 - France

Retail Monitor Documentation for the UK
Gateway TFT 1-Year Limited Warranty Terms and Conditions - UK
eMachines TFT 1-Year Limited Warranty Terms and Condition - UK


Services Prior to 03/22/07
Gateway Consumer 2nd Chance Extended Service Plan

Services Prior to 03/02/06
Gateway Consumer Priority Access Service
Gateway Business Priority Access Service
Gateway Florida Consumer Priority Access Service
Gateway Florida Business Priority Access Service

 

Services Prior to 01/26/06
Gateway Consumer Extended Service Plan
Gateway Florida Consumer Extended Service Plan
Gateway Consumer Extended Service Plan w/ADP
Gateway Florida Consumer Extended Service Plan w/ADP
Gateway Business Extended Service Plan
Gateway Florida Business Extended Service Plan
Gateway Business Extended Service Plan w/ADP
Gateway Florida Business Extended Service Plan w/ADP
Gateway Consumer Electronics Extended Service Plan
Gateway Florida Consumer Electronics Extended Service Plan
Gateway Consumer Electronics Extended Service Plan w/ADP
Gateway Florida Consumer Electronics Extended Service Plan w/ADP

Services Prior to 01/11/06
Custom Integrated Solutions Terms and Conditions Agreement

Services Prior to 12/15/05
Gateway Consumer Priority Access Service
Gateway Florida Consumer Priority Access Service

Gateway Business Priority Access Service
Gateway Florida Business Priority Access Service
Gateway Business Extended Service Plan w/ADP

Services Prior to 11/15/05
Gateway Consumer Extended Service Plan
Gateway Florida Consumer Extended Service Plan
Gateway Consumer Extended Service Plan w/ADP
Gateway Florida Consumer Extended Service Plan w/ADP
Gateway Business Extended Service Plan
Gateway Florida Business Extended Service Plan

Gateway Business Extended Service Plan w/ADP
Gateway Florida Business Extended Service Plan w/ADP
Gateway Consumer Electronics Service Plan
Gateway Florida Consumer Electronics Extended Service Plan

Gateway Consumer Electronics Service Plan w/ADP
Gateway Florida Consumer Electronics Extended Service Plan w/ADP

 

Services Prior to 10/27/05
Gateway Consumer Services Booklet
Gateway Business Services Booklet
Gateway Consumer Electronics Services Booklet

Services Prior to 08/25/05
Gateway Standard Terms of Sale and Limited Warranty Agreement
Gateway Consumer Services Booklet and Limited Warranty Agreement
Gateway Business Services Booklet and Limited Warranty Agreement
Gateway Consumer Electronics Services Booklet and Limited Warranty Agreement
Gateway Limited Warranty Agreement
Gateway French Canadian 1-Year Unified Limited Warranty Agreement - Canada
Gateway French Canadian 2-Year Unified Limited Warranty Agreement - Canada


Services Prior to 08/01/05
Gateway Standard Terms of Sale and Limited Warranty Agreement

Services Prior to 05/16/05
Gateway Spanish 1-Year Unified Limited Warranty Agreement - Mexico
Gateway Spanish 2-Year Unified Limited Warranty Agreement - Mexico

Services Prior to 02/05/05
Gateway Spanish Limited Warranty Agreement - Mexico

Services Prior to 11/24/04
System Management Services Terms and Conditions Agreement
Gateway Standard Terms of Sale and Limited Warranty Agreement
Gateway Consumer Services Booklet and Limited Warranty Agreement
Gateway Business Services Booklet and Limited Warranty Agreement
Gateway Consumer Electronics Services Booklet and Limited Warranty Agreement

Services Prior to 9/30/04
Gateway Limited Warranty Agreement
Gateway Spanish 1-Year Unified Limited Warranty Agreement - Mexico
Gateway Spanish 2-Year Unified Limited Warranty Agreement - Mexico

Services Prior to 7/22/04
Gateway Consumer Services Booklet and Standard Terms of Sale
Gateway Business Services Booklet and Standard Terms of Sale
Gateway Consumer Electronics Services Booklet and Standard Terms of Sale

Services Prior to 4/01/04
Gateway Consumer Services Booklet and Standard Terms of Sale
Gateway Business Services Booklet and Standard Terms of Sale

Services Prior to 1/29/04
Gateway Business Services Booklet and Standard Terms of Sale

Services Prior to 9/11/03
Gateway Business Services Booklet and Standard Terms of Sale
Gateway Business Services Booklet and Standard Terms of Sale (Projector)

Services Prior to 8/28/03
Gateway Consumer Services Booklet and Standard Terms of Sale
Gateway Consumer Electronics Services Booklet and Standard Terms of Sale

Services Prior to 7/22/02
Mobile Access Portable Support Kit

Warranties Prior to 8/05/02
Gateway Value-Added Brochures (Consumer)

Warranties Prior to 6/30/02
Third-Party Peripheral Warranty
Third-Party Peripheral Warranty for the State of Florida
Labor Services Service Contract
Trade-in Terms & Conditions (Your:)Ware™)
Gateway® Second Owner Your:)Ware™ Trade-in Plan

Warranties Prior to 5/13/02
Standard Product Sales and Warranty Terms and Conditions